Privacy Policy

Effective Date: March 1, 2024

FoodTruckBites.com ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including AI-based menu processing and digital menu tools (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, and contact details
  • Billing information when you subscribe

b. Uploaded Content

  • Images of your menus and related files that you upload for processing
  • Text extracted from these images using third-party services (e.g. Google Cloud Vision, OpenAI)

c. Usage Data

  • Log data (IP address, browser type, usage time, etc.)
  • Device information and interaction behavior

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Structure and generate digital menus from your uploaded content
  • Communicate with you (support, updates, etc.)
  • Process payments and manage subscriptions
  • Monitor and analyze usage for product improvement

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers: e.g. payment processors (like Stripe), AI APIs (OpenAI, Google Cloud Vision)
  • Legal obligations: if required to comply with applicable laws or respond to legal requests
  • Business transfers: in case of merger, acquisition, or sale

4. Data Retention

We retain your data for as long as necessary to provide the service and fulfill the purposes described. You can request deletion of your data at any time by contacting us at [email protected].

5. Security

We implement reasonable measures to protect your data from unauthorized access or disclosure. However, no method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent
  • File a complaint with a regulatory authority

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or within the app.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 [email protected]

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.

Cookies may be used to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and user behavior
  • Enable integrations with third-party tools (e.g. Stripe, Google Analytics)

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website or services.